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We are in this together
Managing a vacation rental is like managing a small business. It requires industry-specific software, marketing, sales, customer service, accounting, property maintenance, city tax collection and reporting, and more.
Desert Vacations In Palm Springs has over 10 years’ experience with the Palm Springs vacation rental market. Our goal is to dazzle our guests and our homeowner partners with the service that we provide!
For second homeowners who are looking for a vacation rental management company that will maximize their rental income, minimize their expenses and do so in an atmosphere of trust, partnership, and mutual respect, Desert VIPS is your first choice.
During our first meeting we would love the personal grand tour of your special home and will cover the following:
Desert Vacations In Palm Springs promises Homeowner Partners personal service with a single point of contact. We understand that our Homeowner Partners are the backbone of our business. We have the utmost respect for your home and will treat it as if it were our own.
We keep a thorough accounting of your property, pay you by the 5th of each month and send you a homeowner statement each month and year.
The best guest experience is our #1 goal. Repeat business is achieved by representing only high-quality vacation rentals and having proactive property maintenance, exemplary housekeeping, responsive guest service and diligent follow up. We answer the phone 24/7. We meet and greet all of our guests at their vacation rental and provide a tour, instructions for the amenities, review city and Desert Vacations In Palm Springs rules and regulations and answer any questions. Our team members are available to assist with any guest need during their stay.
Your home maintenance is a key part to providing a memorable experience for all guests. Desert Vacations In Palm Springs understands this and has implemented electronic checklists and inspections that are conducted by our Home Managers. We will compile detailed information for items in your home that will ensure quality is maintained as well as being able to identify any necessary upgrades or equipment replacement is needed. One of our responsibilities as your professional property management company is to be your eyes and ears while you are not at the property. We will send you Inspection Reports for items that need to be corrected, that will include pictures, recommendations and other information that is needed to make a responsible decision that could increase guest satisfaction and annual revenue.
Desert VIPS has assembled a team of housekeepers, maintenance personnel, landscapers, pool cleaners and other service providers that are second to none. Our long-term committed relationships with them guarantee us the best possible price, service, responsiveness, and trust. We are experts in the issues that routinely arise at vacation rentals and know the best ways to address them without breaking the bank